Getting started

Agents: the full docs are at https://docs.usesondo.com/llms-full.txt, one page per section.

Sondo is a chat widget you embed on your website. It answers visitors from a Knowledge Base you control, holds a real conversation, and hands you every transcript afterward. It answers from what you gave it, and says so when it does not know.

Setting it up is four steps, and the dashboard tracks them for you.

1. Create your account

Sign up at usesondo.com/sign-up. There is no password to pick: you enter your email, and Sondo sends a link that signs you in. You can also continue with Google.

2. Choose a plan

Every feature is on every plan. They differ only in how much they hold: how many workspaces you can own, and how large each workspace's Knowledge Base can be. See API keys and plans for the numbers, or pick one at usesondo.com/pricing.

There is no trial. Your widget turns on when the subscription is active.

3. Create your workspace

A workspace holds one site's Knowledge Base, its assistant persona, and its embeddable chat. You give it a name and the address of the site you will embed it on. Sondo uses that address to decide which sites are allowed to load your widget, so it is worth getting right, though you can change it later in Settings.

4. Work through the checklist

The dashboard shows a card called Get your assistant live with four steps. Each one ticks itself once it is true, so there is nothing to mark done.

1. Add your OpenRouter key. Sondo uses your own OpenRouter account for the model calls, so you pay for what your assistant actually costs and can see every dollar of it in your dashboard. Add the key under Settings, in the Models room.
2. Add Knowledge Base content. Paste text, upload a file, fetch a URL, or connect your blog. This is what your assistant answers from, and it will not invent anything beyond it. See Knowledge Base.
3. Set your assistant's persona. Who it is, how it speaks, what it should do when it cannot answer. Settings, in the Assistant room.
4. See it live on your site. Copy the embed snippet and paste it into your site. See Install the widget. This step ticks itself when your first visitor chats.

You can close the checklist once you are done with it. If you want it back, Settings has a General room with a row called Getting started and a button that puts it back on the dashboard.

What to read next

• Install the widget for the snippet and its options.
• Knowledge Base for every way to give your assistant something to answer from.
• API keys and plans to connect an AI client to your workspace.